Shipping policy
SHIPPING POLICY
Effective Date: 13 September 2026
At NUVIKKART, we aim to deliver your orders safely and reliably across India.
1. SHIPPING DESTINATION
We currently provide delivery across India, subject to serviceability of the delivery address and availability of our logistics partners.
2. ORDER PROCESSING
Orders are generally processed after the order has been successfully placed and verified.
Processing time may vary depending on product availability, order volume and other operational factors.
You will receive order-related updates using the contact information provided while placing your order.
3. DELIVERY TIME
Estimated delivery time may vary depending on your location, product availability and the shipping partner.
The estimated delivery time will generally be communicated during the ordering process or through your order updates.
Delivery may take longer in certain circumstances, including:
- Remote or difficult-to-service locations
- Public holidays
- Weather conditions
- Logistics or transportation delays
- High order volumes
- Unforeseen operational circumstances
Delivery timelines are estimates and are not guaranteed unless specifically stated otherwise.
4. SHIPPING CHARGES
Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.
Shipping charges may vary depending on the order value, product, delivery location and applicable offers.
5. CASH ON DELIVERY
Cash on Delivery (COD) is available on eligible products and serviceable locations.
COD availability may vary depending on the delivery address, product and other applicable conditions.
6. ORDER TRACKING
Where tracking is available, tracking details may be shared with you after your order has been shipped.
You can use the tracking information provided to check the status of your shipment.
7. DELIVERY ATTEMPTS
Our delivery partners may make multiple delivery attempts.
Please ensure that the name, phone number and delivery address provided at checkout are accurate and that you are available to receive the order.
If an order cannot be delivered because of an incorrect address, unavailable recipient, refusal to accept the package or repeated unsuccessful delivery attempts, the order may be returned to the sender.
8. DELAYED OR LOST SHIPMENTS
While we work with logistics partners to deliver orders on time, NUVIKKART is not responsible for delays caused by circumstances beyond our reasonable control.
If your shipment appears to be delayed or lost, please contact us at:
supportnuvikkart@gmail.com
We will coordinate with the relevant delivery or logistics partner and assist you as reasonably possible.
9. DAMAGED PACKAGE
If your package appears visibly damaged at the time of delivery, please contact us as soon as possible and preferably within 48 hours of delivery.
Please provide your order number along with clear photographs or videos of the package and product.
We may request additional information for verification.
10. WRONG OR MISSING PRODUCT
If you receive an incorrect product or an item is missing from your order, please contact us within 48 hours of delivery at:
supportnuvikkart@gmail.com
Please provide your order number and clear photographs/videos of the package and the received items.
After verification, we will provide an appropriate resolution in accordance with our Return & Refund Policy.
11. CHANGE OF DELIVERY ADDRESS
Please contact us as soon as possible if you need to change your delivery address.
Once an order has been processed or shipped, we may not be able to change the delivery address.
12. CONTACT US
For questions regarding shipping or delivery, please contact:
NUVIKKART
Email: supportnuvikkart@gmail.com
Please include your order number when contacting us regarding an existing order.
13. POLICY UPDATES
NUVIKKART may update this Shipping Policy from time to time. Any changes will be posted on this page with the updated effective date.
